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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeffrey Tingley

Jeffrey Tingley

August 1, 2024

5  out of  5
rating by Jeffrey Tingley
"I have been a client of State Farm for many years. I used to be with Reggie Gallegos but when he retired I went with Edward Dunn.I had to review my policy my policy recently. I called Patricia Nunez. She has been with State Farm for years. I must say Pat is wonderful. We reviewed my policy and again I feel so comfortable. Pat is a wonderful employee and a great help with my policy. I hope she remains with State Farm as long asI have a policy with them. I would highly recommend Pat for. Your insurance needs. Sincerely Jeff Tingley"
We responded:
"Jeffrey, thank you for the awesome review! I am so happy Patricia was able to help you review your policy and make sure your insurance still fit your needs! "
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Yvonne Martinez

July 31, 2024

5  out of  5
rating by Yvonne Martinez
"Everyone in this office is pleasant and helpful."
We responded:
"Yvonne, thank you for the awesome review! "
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Anthony Gonzales

July 10, 2024

5  out of  5
rating by Anthony Gonzales
"I have been a state farm customer for about 40 years. Many insurance agencies tout the cost up front. When you have a claim are they there to represent you. Steve Kunckle has been my agent and Edward Dunn handled my 401k. Thanks guys"
We responded:
"Anthony, thank you for the wonderful review! I am so happy you trust me with your 401k! "
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Mary Knight

July 3, 2024

5  out of  5
rating by Mary Knight
"Patrulia Nanez is amazing! Fast and efficient, not to mention her customer service is stellar!"
We responded:
"Hello Mary, thank you for your review and thank you for allowing us to take care of all your insurance and financial services needs!"
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Lisa Barnhart

May 8, 2024

1  out of  5
rating by Lisa Barnhart
"The staff is super friendly, I believe his name is Tyler. Was nice first time meeting him. I also added my son to the insurance. I had emergency surgery, and I also found out my Ex-husband was still paying my insurance. Tyler reached out to me and I was trying to explain that I will drop my insurance but keep my son’s. He said I should have my husband drop the insurance and I could stay with them. I said no because I had been in the hospital, I needed help because I missed work. Then he kept saying that I needed to calm down was said about 7 times. I wasn’t upset was trying to figure things out needed help because I was paying for my insurance that wasn’t needed. Then I said I’m not upset but you’re getting me upset, by talking over me and not letting me get a word in. He hung up on me. I decided to find insurance for my son somewhere else. People I referred I told them not to go there after all. If Tyler is rude like this I don’t want them to experience this behavior he is supposed to be professional. I actually spoke to Patricia she is the sweetest person. If I could have her as my son’s agent I will definitely keep my son’s insurance. I couldn’t get upset even if I wanted to I had my clients with me. I had to be professional about the whole thing."
We responded:
"Thank you for taking the time to share your experience with us. We appreciate your kind words about our friendly staff, especially Tyler, and we are glad that your first meeting with him was a positive one. I sincerely apologize for the inconvenience and frustration you experienced during your second conversation with Tyler. We understand the importance of clear communication and providing assistance during challenging situations. It is not our intention for any of our team members to come across as rude or dismissive. I have taken your feedback seriously and will use it as an opportunity for growth and improvement. We will address this matter with Tyler and provide additional training to ensure that our team members maintain professionalism and empathy when assisting our valued customers. I am pleased to hear that you had a positive experience with Patrulia, and we will gladly consider her as an agent option for your son's insurance. We apologize for any inconvenience caused and appreciate your patience and understanding. If there is anything else we can do to assist you or if you have any further feedback, please feel free to reach out to us directly. We value your input and appreciate your support."
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Dominic Gonzales

April 20, 2024

5  out of  5
rating by Dominic Gonzales
"Mia is a star she will go above and beyond for you 10/10 would recommend to all my friends and family !"
We responded:
"Mia is a very important part of our team. Thank you for your review. We are always here to help you out!"
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Laura Martinez

March 15, 2024

5  out of  5
rating by Laura Martinez
"Edward was excellent. I would recommend him to anyone looking for invest and life insurance advice. He was great about explaining my policies and giving advise that made since to me so I could make educated decisions about my future and how i want my investments to be handled. We discussed our life insurance policies and again he made it easy to understand and i feel very comfortable with the changes and decisions we made for our future. He had no problems with all my questions and took the time I needed. I am very happy to have him handling my accounts and appreciate his time and knowledge. He is wonderful! Thank you Edward!"
We responded:
"Laura, thank you does not seem like enough for this wonderful review! I am honored I could help! Life insurance is so important and I am glad i could help make sure you were comfortable with your policy and was able to answer your questions! "
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Hannah Louise

March 6, 2024

5  out of  5
rating by Hannah Louise
"I went in and spoke with Ed at the office on Juan Tabo. I needed help with transferring my 401k into a different type of account. He sat down and spent time explaining my options and guiding me to look into my options. I will recommend Edward Dunn’s office to everyone. Excellent service!!! Kathy"
We responded:
"Kathy, thank you for the wonderful review! I am so happy I could help and myself and my team are always here when you need us! "
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jonathan wittkofsky

February 27, 2024

5  out of  5
rating by jonathan wittkofsky
"Pat was amazing I am super excited to have picked state farm and Edward as my agent Pat went above and beyond to make sure that I understood everything on my policy she is very knowledgeable and knows her job very well I would definitely recommend them to anybody so if you choose this agent with State farm on the Juan tabo office you will be very satisfied and are making the right choice I'm so glad I made the right choice thank you so much Pat and Edward"
We responded:
"Jonathan, thank you for the amazing review, I am so happy Pat was able to help and went above and beyond to make sure you had all of the information you needed about your policy! "
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Evangeline Gonzales

February 20, 2024

5  out of  5
rating by Evangeline Gonzales
"Great team! Excellent service!"
We responded:
"Evangeline, thank you so much for the great review! "
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hazel Cortez

January 26, 2024

5  out of  5
rating by hazel Cortez
"I just wanted to leave this review thanking Pat she’s very nice very understanding. Helped me with everything I needed. Explained everything extremely well I was very happy with my Insurance quote"
We responded:
"Thank you for taking the time to give us a review. Our goal is to always provide you the best service for all of your auto, home or life insurance needs. :-)"
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robert taconi

January 12, 2024

5  out of  5
rating by robert taconi
"I have had to make several insurance changes recently and Pat has been a wonderful person to work with. She extremely knowledgeable and patient. I am so grateful for her professional service."
We responded:
"Robert, we appreciate your kinds words. We enjoy having you as part of our State Farm family."
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jacob mccullough

January 11, 2024

5  out of  5
rating by jacob mccullough
"Pat was amazing and made it super easy to add a new vehicle."
We responded:
"Congratulations on the new ride! We hope you enjoy it! We are always here to help make sure you are taken care of! "
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Alexis Combest

January 10, 2024

5  out of  5
rating by Alexis Combest
"Thank you PAT(Belen) you are asome for helpimg me out Ed give her a raise she went above and beyond to help me out. The whole company has help me out after my divorce!!! But she made my day with her knowledge!!! Take care of her ED yeah she gots my trust. Thank you for all the help today it was a blessing."
We responded:
"We are so glad you are a part of our community. Helping protect you and what you care about most is the most important job we have. Thank you for your review!"
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Hugo Lopez

January 10, 2024

5  out of  5
rating by Hugo Lopez
"Great service from Patrulia! She was able to answer all my questions about my coverage."
We responded:
"Hugo, thank you for the awesome review! I am happy Patrulia was able to answer your questions about your coverage! "
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Sandra Garley

December 28, 2023

5  out of  5
rating by Sandra Garley
"Always here to help with policies"
We responded:
"Sandra, thank you for the awesome review! "
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Teresa Garley

December 28, 2023

5  out of  5
rating by Teresa Garley
"Pat is super awesome, always friendly & polite she’s my favorite when I come in to deal with my car insurance!"
We responded:
"Teresa, thank you for the wonderful review! I am so happy Pat was able to help with your car insurance! "
Profile photo of Ed Saucerman - Titan PI

Ed Saucerman - Titan PI

November 21, 2023

1  out of  5
rating by Ed Saucerman - Titan PI
"Buyer beware. They sell bogus policies for homes and don’t stand behind what they say and sell. Don’t ever do business with State Farm."
We responded:
"Ed, Thank you for bringing your frustrating experience with your claim to our attention. We apologize for any inconvenience caused. My team and I are committed to providing reliable and transparent services to all our customers. It is important to note that our obligation is to repair direct physical damage to your home as outlined in your policy. Unfortunately, a pipe breaking 57 feet below your house falls outside the scope of coverage. However, we value you as a customer and are eager to assist in any way possible within the limits of your policy. Please feel free to reach out to my office and we will do our best to address any remaining concerns or questions you may have. "
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Spencer Hatcher

September 7, 2023

5  out of  5
rating by Spencer Hatcher
"I have had State Farm ever since I could drive, but I have never been impressed with my agents...until now. I've been with Edward for years, and words cannot describe how amazing he has been to me for the past few years! Edward and his agency have always been a phone call or email away anytime that I have needed him, and they have always been so fast to respond! Thank you for always providing exceptional customer service and having a product for all my needs (homeowners, automobiles, and even my motorcycles). I can't recommend him enough!"
We responded:
"Spencer! Thank you does not seem like enough for such a kind, heartfelt review like this! We are always here when you need us! We pride ourselves on our customer service so your feedback really means a lot to me and my team! Whatever your insurance needs are we have you covered! "
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Billy Nguyen

July 13, 2023

5  out of  5
rating by Billy Nguyen
"To start off.. I called this office after a quick google search because my old State Farm agent had dropped the ball on SO many policies for myself and clients. I HAD to find another way to do it. I was greeted by their front desk person who transferred me to Pat. Pat answered all my questions and continued to follow up with me. When it comes to insurance, I do not take this issue lightly. Liability is not something I want for myself or my businesses. So I don't mind the follow up which Pat does VERY well. Mr. Edward Dunn, if you're reading this Pat deserves a raise, a chocolate cake and plaque on the wall. THIS is how you "customer service" and nothing short of it."
We responded:
"Hello Billy, thank you for your kinds words. Pat is definitely a wonderful lady, her care for customers and desire to ensure you are taken care of is truly inspiring. I will make sure Pat knows how much she is appreciated and I will share your kinds words. My entire team is dedicated to taking care of your insurance and financial service needs. If you know of anyone else that would benefit from our service please feel free to share our contact information or let us know whom we can call."
Profile photo of Billy Nguyen

Billy Nguyen

June 21, 2023

5  out of  5
rating by Billy Nguyen
"I had to switch companies from another local state farm agency due to their lack of staffing and terrible response times. This office has been night and day. Whenever I have questions, I can call in and they can help me. I have several policies with them and enjoy their attention to customer service."
We responded:
"Billy, thank you so much for the awesome review. I am so happy my team has been able to provide such great service, that is what we strive for. Thank you for trusting us with your insurance needs, and we are always here when you need us! "
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George Wolchko

June 2, 2023

5  out of  5
rating by George Wolchko
"I have never had a better experience with an insurance agent. Rosie is amazing. Mr Dunn is an honest agent who will treat you right. Thank you!"
We responded:
"Thank you George for taking the time to leave us a review. We are happy to have you as part of our State Farm family. Rosie is wonderful as are the rest of the team. We will always be available to help you with all your Insurance and Financial Services needs."
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Angelica Jimenez

April 4, 2023

5  out of  5
rating by Angelica Jimenez
"I truly enjoyed the services that Ed and his team were able to provide while I had this insurance. They were always kind, empathetic and very helpful 😊thank you !"
We responded:
"Angelica, thank you for the wonderful review! "
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Ismael Ruiz

April 3, 2023

5  out of  5
rating by Ismael Ruiz
"My agent just retired in January. we have been with State Farm for close to 40 years. I spoke with Pat and she welcomed me as if I had known her and Ed for a long time. The service is always incredible!!"
We responded:
"Ismael! Thank you for such an awesome review. I am so happy Pat was able to help and we hope to provide continued amazing service for you! "
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Sylviana Schanefelt

March 23, 2023

5  out of  5
rating by Sylviana Schanefelt
"Our previous insurance agent retired and our policies are now handled by this office. Patrulia was very professional, polite and efficient. She found some previous errors in our policies and corrected them all. She was very upbeat and made me feel as if I was her main priority at that moment. She was very personable and explained everything very clearly. She answered all my questions. This was the most pleasurable insurance call I have ever had. Thank you"
We responded:
"We are so glad you joined our State Farm family. We are always ready to help you and your family with all your insurance and financial service needs. "